Kroger

Reviews about Kroger

• 4 / 5

  By Jason Lilly
  As a Kroger, it's average. But the kind service and friendly employees make it more than average. It would get five stars if they would update their organic/natural foods section (like most other Krogers).
  March 16, 2017
• 4 / 5

  By Kevin Asbury
  Nice store. Prices are competitive with the big box store. Its clean and offers a great selection.
  September 06, 2016
• 2 / 5

  By Mark Cadle
  I value Kroger, its coupons, and products, but man, this particular store is terrible. First, I feel like Kroger itself is overlooking my whole community. They've had blueprints in the store for a remodel, but tossed them in the trash. While folks in Cross Lanes, WV have had the same store and layout for years and years, we have watched Kroger remodel every store around us. This is probably one of the reasons (maybe the main one) why there always seems to be an atmosphere thick with apathy in the store. One perfect example is the men's public restroom. It is so bad, that I hate finding myself needing to use it while I'm in the store. It's so disgusting. I've contacted Amy, the store manager well over a year ago, but nothing was done about it. Finally, I heard they hired a company to steam clean it after getting threatened by someone that they were going to call the health department on them. That was about a year ago. It was decent for a week or two, but doesn't seem like it's been cleaned since. Amy talked about how one of the most important things Kroger needs to maintain is a store full of stocked shelves. Yet, one can walk through and not only find empty shelves, but product that is long out of date.
  
  I wish the management and more of the employees, as well as the corporate office, cared more about this store and those of us that still shop there, but I won't hold my breath.
  June 27, 2016